ONE LDN is entering its next phase of expansion.They are looking for an experienced, commercially sharp Group General Manager to lead operations across the business and support the transition from one high-performing club to a scalable multi-site brand.This role owns execution, infrastructure and performance.The Role...Own operational performance of the flagship sitePrepare the business operationally for site twoLead future club openingsBuild scalable systems and teamsDrive commercial accountability across operationsThis is a build-and-scale role, not a maintenance role.Core Responsibilities:Flagship Club Leadership:Full operational ownership of the current siteAccountability for site-level P&L performance (cost control, margin, operational efficiency)Oversee all operational departments: front-of-house, fitness delivery, recovery, facilities, equipmentMaintain premium brand standards in executionCreate and refine SOPs across all departmentsImplement KPI dashboards and reporting structuresEnsure compliance, H&S and facilities managementYou ensure the club runs at elite standard, every day.Multi-site Expansion:Lead project management of new site launchesOversee fit-out process alongside contractors and suppliersManage timelines, budgets and operational readinessDesign scalable staffing modelsBuild launch playbooks (recruitment, training, opening operations)Execute operational ramp-up strategy for new locationsYou’ve opened clubs before. You know the difference between a soft launch and a controlled one.Team Development + Recruitment:Recruit and develop FOH and club teamsImplement clear accountability frameworksStandardise hiring, onboarding and training processesBuild performance management systemsDevelop internal leadership bench strengthCommercial + Operational Optimisation:Improve yield across membership, classes and recoveryOptimise staffing ratios and labour efficiencyMonitor utilisation and drive operational improvementsOversee equipment strategy and capital investment decisionsIdentify EBITDA expansion opportunities through operational leverageThe Person:They\'re looking for someone who has:5+ years senior operational leadership in fitness, hospitality or multi-site leisureOpened at least one site (ideally multiple)Managed teams of 20+ staffCommercially minded with clear evidence of P&L ownershipStrong project management capabilityDeep understanding of gym layout, equipment, member flow and capacity planningExperience building systems for scaleThe Opportunity:Step into a scaling performance brand earlyProgress into Group Operations Director as the business expandsBuild the operational backbone of a multi-site fitness businessWork directly with a driven founder and senior leadership teamThe Package:Senior salary (DOE)Performance-linked bonusPotential long-term incentive structureFull access to facilitiesReal leadership scopeYour recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘easy apply’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process. #J-18808-Ljbffr