Head of Supply Chain Operations - D2C
New Yesterday
Role: Head of Supply Chain Operations – D2C
Location: London (Hybrid)
What you'll be doing as Head of Operations (D2C & B2B)
This is a fantastic opportunity for a hands-on logistics leader to take full ownership of global operations across warehousing, fulfilment, freight, and delivery performance. You’ll be responsible for ensuring everything runs smoothly from supplier to customer while driving continuous improvement in speed, cost, and service.
Key Responsibilities:
Lead and develop high-performing operations teams across the UK and international markets
Oversee end-to-end logistics, including freight, warehousing, fulfilment, and returns
Manage and build strong relationships with global 3PL partners to ensure best-in-class service
Drive improvements in delivery performance, customer experience, and operational efficiency
Monitor and optimise inventory flow across multiple regions and channels
Drive demand, supply and IBP planning to balance service, cost and inventory across all markets.
Identify and resolve bottlenecks, ensuring the supply chain scales effectively with growth
Collaborate closely with senior stakeholders across Finance, Commercial, and Operations
Lead proce...
- Location:
- London
- Job Type:
- FullTime
- Category:
- Logistics, Transport & Warehouse
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