Helpdesk Scheduler

5 Days Old

Helpdesk Scheduler
About the Company
We are a well-established and growing UK contractor specialising in drainage and plumbing services for residential and commercial properties. Known for our reliability, strong client relationships, and high standards of workmanship, we support property managers, landlords, and commercial clients across London and the surrounding areas.
The business is entering an exciting phase of growth, and we are expanding our operations team to support an increasing volume of reactive and planned maintenance work.
About the Role
This is a hands-on operations role within a busy property maintenance and engineering environment.
You will be supporting field engineers and clients by coordinating jobs, managing schedules, ordering parts, and ensuring works progress smoothly from booking through to completion and invoicing.
If you enjoy being organised, working at pace, and playing a key role in keeping engineers productive and clients informed, this role will suit you well.
Key Responsibilities
Job Booking & Progression
Book, rebook, and manage reactive and planned maintenance jobs Update job notes and completion details for drainage and plumbing works Approve completed jobs for invoicing
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Location:
London
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service & Support

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