HR Advisor Location: Cardiff Salary: £36,000 + up to 10% annual bonus Vibe Recruit is partnering with a people-focused organisation in Cardiff to recruit an experienced HR Advisor for a fast-paced contact centre environment supporting sales and customer service teams. This role is ideal for a confident HR generalist who enjoys high-volume employee relations, works closely with managers, and can apply sound judgement in complex, grey-area situations while balancing business and people needs. The Role You'll be the first point of contact for HR queries, providing pragmatic, commercially aware advice to managers and employees. The role focuses heavily on absence management, performance, disciplinaries, grievances and wider ER casework, alongside coaching managers to build their confidence and capability. Key Responsibilities Advise and support managers on all ER matters

Manage HR cases fairly, legally and consistently

Coach and train managers on HR best practice

Build strong relationships and promote a positive workplace culture

Support recruitment, onboarding, engagement initiatives and HR reporting

Assist with policy updates and payroll processes where required

About You Proven HR Advisor/ge...