Important – Please Read Before Applying

Due to the nature of this role, we are only able to consider candidates with proven HR Business Partner experience gained within large, multi-site retail or hospitality organisations (for example: retail, leisure, hospitality, QSR, or other high-volume, people-intensive environments).

This role requires extensive, hands-on experience managing high-volume ER casework across multiple locations. Unfortunately, applicants without this background will not be progressed to interview.

HR Business Partner

Confidential Multi-Site Retail / Hospitality Organisation

We are partnering with a large, well-established multi-site organisation operating at real scale across the UK. This is a senior, operational HR Business Partner role supporting a complex, fast-moving workforce.

You will work closely with operational leaders, acting as a true commercial partner while owning and delivering a heavy ER agenda across a large, dispersed employee population.

Key Responsibilities

• Partnering with senior operational leaders across a large multi-site estate
• Managing high-volume, complex ER casework including disciplinaries, grievances, absence, performance and restructures
• Providing pragmatic, commercially-focused HR advice in a fast-paced environment
• Supporting leaders to drive engagement, performance and consistency across sites
• Contributing to wider people initiatives aligned to operational goals

About You

• Proven HR Business Partner experience within large multi-site retail or hospitality groups
• Deep, practical experience handling volume ER casework in operational environments
• Comfortable working at pace, with confident stakeholder management skills
• Commercial, pragmatic and solutions-focused in your approach
• Able to balance policy, risk and people impact in real-world operational settings

Package & Working Pattern

• Salary: £60,000
• Car allowance: £4,800
• Location: London Head Office
• Working pattern: 4 days per week in the London office, Fridays working from home (non-negotiable)