Internal Sales Coordinator - Air & Sea Freight Location: Felixstowe Salary: Up to £38,000 (DOE) As a recruiter working closely with a well-established freight forwarding business in Felixstowe , I'm currently looking to appoint an Internal Sales Coordinator to join a busy and growing team. This role plays a key part in selling air and sea freight services while supporting the operations function and managing a high volume of inbound enquiries. The position suits someone who enjoys being at the centre of the business-handling customer queries, converting enquiries into bookings, and working closely with operations to ensure a smooth service. Key Responsibilities: Managing a high volume of inbound calls and emails from customers

Quoting, selling, and promoting air and sea freight services

Converting enquiries into confirmed bookings

Acting as the main point of contact for customer queries and follow-ups

Liaising closely with the operations team to ensure smooth shipment execution

Supporting external sales colleagues with pricing, follow-ups, and customer data

Maintaining accurate records, rates, and CRM/system updates

Identifying opportunities to upsell and cross-...