Internal Sales Manager, Quedgeley

Internal Sales Manager

12 Days Old

What’s in it for you?

* Opportunity to lead and develop a high-performing customer service team

* Play a key role in driving revenue growth and service excellence

* Join a progressive, values-driven organisation

* Full product training provided

* Varied role with cross-functional collaboration

Must have’s

* 2+ years’ experience in a Team Leader or Supervisor role within a customer support environment

* Strong communication and interpersonal skills

* Proven ability to lead, motivate and monitor team performance against KPIs

* Excellent problem-solving skills with the ability to think on your feet

* Strong organisational and time management skills

* Experience using CRM systems

* Analytical skills to review data and identify trends

* Proficiency in Microsoft Office, particularly Excel, Word and Outlook

* Detail-oriented approach with a commitment to high-quality service

Nice to have’s

* Knowledge of industrial products or technical sales environments

* Familiarity with customer support software and tools

* Understanding of customer service best practice

So, what will you be doing?

* Leading and mentoring a team of Customer Service Representatives

* Monitoring KPIs and driving performance to meet or exceed sales targets

* Reviewing and improving internal processes to enhance efficiency and service standards

* Acting ...

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