Major and Complex Loss Adjuster

New Yesterday

MCL Property Adjuster
Midlands & South
Up to £75,000 + Bonus + Full Benefits Package

An excellent opportunity for an experienced Property Adjuster to join a growing and well-established adjusting business, handling a portfolio of mid to complex losses across the Midlands and South. This role offers a high level of autonomy, a varied caseload, and the chance to deal with more technical and higher-value claims.

The Role:
Manage a caseload of Mid & Complex Loss (MCL) property claims from first notification through to settlement
Conduct site visits to assess damage, determine cause, and validate claims
Handle a mix of domestic and commercial property losses, including higher value and more technical claims
Interpret and apply policy wordings, terms, and conditions to ensure accurate coverage decisions
Produce detailed reports (including ABI reports) within agreed service level agreements
Liaise with insurers, policyholders, brokers, contractors, and other stakeholders to progress claims efficiently
Appoint and manage specialists (surveyors, engineers, contractors) where required
Provide clear technical guidance and maintain strong communication throughout the claim lifecycle
Proactively manage your diary and caseload, ensuring timely progression and resolution of claims
Attend re-visits and maintain accurate file notes and documentation
About You:
Proven experience in property loss adjusting or strong background in property claims handling
Experience dealing with mid to complex losses is highly desirable
Knowledge of both domestic and commercial property insurance policies
Ideally qualified (or working towards) Cert CILA / CII or equivalent
Strong investigative, analytical, and decision-making skills
Confident communicator with the ability to manage expectations of multiple stakeholders
Highly organised, self-sufficient, and able to manage a remote, field-based role
Full UK driving licence required
Whats on Offer:
Salary up to £75,000 (depending on experience)
Car allowance or company car scheme
Discretionary bonus
25 days holiday increasing with service + birthday off
Private healthcare
Contributory pension scheme
Life assurance / death in service
Enhanced family leave and sick pay
Electric vehicle scheme (post-probation)
Ongoing career development and progression opportunities
If you're looking to step into or continue developing within the MCL space, with the autonomy to manage complex claims and the backing of a supportive and growing business, this role offers a strong next move.
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Location:
Birmingham
Salary:
£75,000
Job Type:
FullTime
Category:
Insurance;Insurance

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