Overview National Account Manager to join our Commercial team. Reporting into our Head of Commercial & Trade Marketing, you will be highly numerate, an incredible relationship builder, and laser focused on growth and delivery. You will be responsible for establishing, building and nurturing strategic retailer partnerships alongside identifying new commercial opportunities and negotiating best-in-class support to optimise the brand in stores and online. Responsibilities

Establish and maintain collaborative relationships at all levels including Buying/Trading, Merchandising, and Marketing to ensure strong voice, visibility and exposure for Trinny London. Conduct and support successful commercial negotiations on terms, pricing, distribution, online real estate and marketing support packages with Buying and Merchandising teams. Maintain a top-line and detailed understanding of retail context and category performance to identify opportunities and strategic needs. Fully accountable for all retail sales forecasting for the region/retailers, meeting financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner. Deliver 360 plans to drive and maintain top ranking in all categories and locations. Understand the shape of each account P&L, balance investment decisions with Trade Marketing and top-line opportunities; monitor retailer profit contribution and achieve agreed profit. Retain agility to react to retail trends and maximise opportunities across retailers. Monitor, manage, and optimise performance. Collaborate with Trade Marketing, Visual Merchandising, PR, and Ecomm to create and deliver an annual plan for each retailer covering launches, marketing moments, events, retailer animation, and both customer acquisition and retention; review implementation and performance vs expectations regularly. Senior stakeholder management; keep wider teams informed of retail activity and decisions, always presenting the commercial rationale. Build strong working relationships with Retail teams, translating field insights into commercial growth. Be a visionary and enable others to see and be excited by what's possible through effective collaboration.

Requirements

Proven experience as a National Account Manager or National Account Exec, ideally within beauty/luxury/fashion and with wholesale experience. Highly numerate, target-driven and commercially aware. Solution- and ideas-driven, balancing risk mitigation with a growth mindset. Open to challenges and passionate about working in the beauty industry. Structured and organised, comfortable with ambiguity in a fast-paced environment. Hands-on with startup culture; able to work flexibly and agilely. Ability to provide a macro-level view, form strategy, and articulate the “why” behind business decisions. Appetite for learning and development. Flawless numerical and analytical skills with attention to detail and rigour. Excellent relationship building and communication skills, written and verbal. Proven experience in negotiating successfully. Excellent Excel and PowerPoint skills.

Benefits

Hybrid and flexible working with core hours. 25 days holiday (plus wellbeing days, Early Finish Fridays and Summer Fridays). Starter Stack and swag on joining. Beauty Wallet: £500 annual product allowance. Company discount for you, friends and family. Vitality health scheme, EAP and Medicash (dental, optical & audiological care). Annual personal training and development budget. Enhanced family-friendly packaging and support for new parents. Pension scheme. Cycle to work scheme. Office socials and annual celebrations. Rewards and Recognition for length of service, gifts, vouchers and additional annual leave.

Equal Opportunities We celebrate diversity in our customers, products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We are committed to equal opportunities and welcome people from all backgrounds with their unique perspectives, ideas and experiences.

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