We are a dynamic and fast-paced business operating in the mechanical engineering, welding, haulage, and heavy plant sales sectors, with a strong focus on delivering top-quality after-sales support. Our clients span the construction, recycling, and plant hire industries across the UK. We're seeking a highly organised, proactive, and detail-oriented Operations Assistant to support the smooth running of day-to-day operations across multiple departments. Key Responsibilities: Operational Support: Assist in the planning and coordination of daily workshop, haulage, and service operations. Track and manage work orders, job cards, and service schedules. Support stock control and inventory management for parts, consumables, and workshop tools. Liaise with engineers, welders, drivers, and sales teams to ensure tasks are completed efficiently and on time. Customer & After-Sales Service: Coordinate after-sales support requests, booking service engineers or fitters as needed. Maintain customer service records and follow up to ensure client satisfaction. Help manage warranty claims and parts returns. Administrative Duties: Prepare purchase orders, invoices, delivery notes, and relevant paperwork for operations and logistics. Maintain acc...