An exciting opportunity has arisen for an Operations Director to join a leading technology consultancy that specialises in delivering CRM and ERP solutions. This company is committed to providing exceptional service delivery and operational excellence, making it an ideal workplace for ambitious professionals looking to make a significant impact. The Operations Director will play a crucial role in leading service delivery, operational performance, and team leadership across core functions.

The Operations Director will oversee all aspects of the company's delivery functions, ensuring consistent, proactive, and commercially strong services to clients while building scalable operations to support ambitious growth.

It requires a strategic and commercially minded leader who can balance efficiency with innovation: driving operational excellence while identifying new service opportunities, especially in Managed Services, that strengthens value proposition and revenue streams.

The role is ideal for someone who thrives on commercial leadership, scaling operations in businesses of £25-50m+ turnover, and enabling teams to deliver excellence without being bogged down in the details of day-to-day delivery.

**Responsibilities Included** - Act as a key member of the leadership team, shaping strategy, growth plans, and operational investment. - Provide leadership to functional heads, setting strategic priorities, KPIs, and frameworks for ...