Job Title: Operations Manager 

Location: Wimpole Street, London. Full-time, Office-Based   

Working Hours: Monday–Friday, with potential for one remote day per week post-probation   

Industry: Wellness and Longevity    

Salary: £50-60,000 depending on experience. 

About Us: 

At NADclinic, we’re proud to be an innovative, forward-thinking and truly transformational company that gives our clients the opportunity to ‘be their best self’. With a team of medical professionals specialising in nutrition, neurology and complementary therapies, we aim to improve psychological and physical health and performance. We do this through harnessing the unique power of essential and life-changing NAD+, a molecule that helps our cells produce energy, and which can mitigate the debilitating effects of ageing, illness and chronic conditions. 

Role Overview: 

We are seeking a proactive and adaptable Operations Manager to lead and streamline our day-to-day business operations as we scale. Based in London, you will report to the COO and work cross-functionally with teams across the UK, Europe, This role requires a self-starter with excellent project management skills, strong business acumen, a proactive, solutions-focused mindset and someone who doesn’t mind rolling up their sleeves to get things done.  

Key Responsibilities:  

• Oversee and optimise daily operations to support the business’s international expansion. 
• Lead cross-functional projects, ensuring delivery on time, on budget, and in alignment with strategic objectives. 
• Collaborate with e-Commerce function, supply chain, product development, client services, and marketing to ensure operational excellence. 
• Identify inefficiencies in workflows and implement scalable systems and processes. 
• Support global logistics, including supplier coordination, inventory management, and fulfilment operations. 
• Manage compliance with international operational standards and regulations. 
• Contribute to strategic planning and forecasting with a keen eye for continuous improvement. 

Key Requirements: 

•  6- 7+ years of experience in an operations, project management, or similar role, ideally within a high-growth or wellness-related industry. 
• Proven ability to manage complex projects across global teams. 
• Exceptional organisational and communication skills. 
• Ability to work independently, take initiative, and thrive in a fast-paced environment. 
• Strong problem-solving skills and a can-do, positive attitude. 
• Familiarity with operations platforms (e.g., Asana, Monday.com, NetSuite) and data tools (e.g., Excel, Google Sheets, BI dashboards). 
• Experience in supply chain, logistics, or international trade is a plus. 

In addition to working within an exceptionally driven team and contributing to our client experience, we have a number of excellent benefits to reward you for your hard work.  

• Employee Assistance Programme Service 
• Dental schemes after probation
• Free Blood Test & Consultation by our clinic Doctor in your first week 
• Free Infusion after passing your probation, and 1 every quarter (3 months) following this 
• 50% Friends & Family Discount