Outreach Housing Support Worker 33-Bed Young Refugee Supported Housing Service £12.95 per hour Monday to Friday 9:00am - 4:30pm (7 hours per day including 30-minute unpaid lunch) About the Service This role is based within a 33-bed supported accommodation service for young refugees. Residents may face language barriers and complex support needs. The service operates within a structured housing and regulatory framework, requiring high levels of professionalism, safeguarding awareness, and accurate record keeping. You will work as part of a team supporting the efficient running of the scheme, ensuring residents receive high-quality guidance and support while preparing for move-on into permanent accommodation. Job Purpose

To deliver effective, person-centred housing support in line with contractual, legal and organisational requirements. To ensure accurate documentation, safeguarding compliance, and a customer-focused approach at all times. To support residents in progressing towards independence and sustainable housing outcomes.Key Responsibilities 1. Customer & Caseload Management

Manage an individual caseload of residents Conduct initial assessments and daily sign-ups of new residents Explain tenancy agreements, rent payment arrangements and scheme policies Complete inventory checks of furniture and equipment Identify, review and monitor support needs Develop and regularly review person-centred support plans Sup...