Outreach Housing Support Worker 33-Bed Young Refugee Supported Housing Service £12.95 per hour Monday to Friday 9:00am - 4:30pm (7 hours per day including 30-minute unpaid lunch) About the Service This role is based within a 33-bed supported accommodation service for young refugees. Residents may face language barriers and complex support needs. The service operates within a structured housing and regulatory framework, requiring high levels of professionalism, safeguarding awareness, and accurate record keeping. You will work as part of a team supporting the efficient running of the scheme, ensuring residents receive high-quality guidance and support while preparing for move-on into permanent accommodation. Job Purpose To deliver effective, person-centred housing support in line with contractual, legal and organisational requirements. To ensure accurate documentation, safeguarding compliance, and a customer-focused approach at all times. To support residents in progressing towards independence and sustainable housing outcomes. Key Responsibilities 1. Customer & Caseload Management Manage an individual caseload of residents Conduct initial assessments and daily sign-ups of new residents Explain tenancy agreements, rent payment arrangements and scheme poli...