We are looking for a Patient services advisor to join a leading healthcare provider based in Harlow (CM19).

Immediate start – Next induction is 18/08/2025 Hourly rate: £12.21 Monday to Friday 09:00 – 17:00 3 month Temporary with the potential to go permanent after training Do you love helping people through a process, enjoy problem solving and a great communicator?

As a Patient services advisor, you’ll handle incoming and outgoing calls, manage the medication deliveries and update patient records accurately

Your focus will be to provide clear, empathetic communication while maintaining confidentiality and compliance with GDPR and NHS guidelines.

This role is fast-paced and requires strong listening skills, excellent attention to detail, and the ability to remain calm under pressure. You’ll work as part of a supportive contact centre team, helping patients navigate their care journey from first call to resolution.

Ideally you will be an experienced patient services advisor or a call handler from a call centre background. Be an excellent communicator, are computer literate and able to pick up systems quickly.

Patient services advisor: Key responsibilities

Handle incoming and outgoing calls from patients, carers, and healthcare professionals, providing accurate information and support. Schedule, amend, and confirm deliveries in line with service protocols. Manage patient records...