People Operations Coordinator

Department: People Team

Employment Type: Permanent

Location: London

Compensation: Circa £39,000

Description

What you're responsible for:

• Payroll & Benefits: Ensure accurate and timely payroll inputs and be the first point of contact for payroll and benefits queries.
• Employee Lifecycle: Own the day-to-day people processes—onboarding, changes, offboarding—ensuring a smooth and positive experience.
• Data & Compliance: Maintain accurate employee records in our HRIS (People First), ensuring GDPR compliance and audit readiness.
• Recruitment Support: Prepare offer letters and coordinate onboarding activities for new hires.
• Employee Support: Be the first line of support for employee queries, resolving issues or escalating when needed.
• Process Improvement: Help drive automation and continuous improvement across our people operations.

What you'll bring:

• CIPD Level 3 (essential) or Level 5 (desirable)
• Experience in a People/HR function, ideally within People Operations
• Familiarity with HRIS systems like People First or iTrent
• Strong admin and organisational skills, with a proactive and problem-solving mindset
• A solid understanding of GDPR and right-to-work compliance

Our Benefits:

• Annual performance based bonus, up to 10%
• 25 days annual leave, plus eight bank holidays
• Up to 8% pension contribution
• Financial support and time off for study relevant to your role, plus a professional membership subscription
• Employee referral scheme (up to £1500), and colleague recognition scheme
• Family friendly policies, including enhanced maternity leave and shared parental leave
• Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
• Three paid volunteering days a year
• Season ticket loan and cycle to work schemes
• Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
• Employee resource groups