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Position Summary

Why join our team?

We are looking for a PMO lead to join Samsung MX team, aligning cross-functional internal teams to deliver against the SEUK strategy focusing on overhauling the financial and marketing funding pipeline for MX, coordinating and updating internal processes to deliver best-in-class campaigns, owning the yearly planning cycle, and increasing operational efficiencies by working with our key agency partners to deliver the best service.

This role is dedicated to leading coordinated integrated planning across MX. While being a key point of daily contact for our local team, you will also be responsible for building positive relationships with senior leadership, agency leads, and external partners.

Role and Responsibilities

Your Key Responsibilities:

What are the key responsibilities & what will be your key deliverables?

Processes (launches and financial)

• Manage and lead cross-functional teams to deliver launches and planning processes across Samsung MX (Mobile phones, tablets, hearables, wearables, PC) on time and in full, establishing and maintaining monthly, quarterly, and annual planning processes.
• Renew the MX marketing blueprint process from start to finish, working with finance, team HoD, and HoD of IMG to overhaul to ensure timely tracking of spend, accurate reporting, fair distribution, and increased ROI.
• Lead the security of the end-to-end launch process for multiple HQ, internal, and agency partners. Regularly assess adaptability of security plans, scrutinize adherence to steps and processes, and report back to HQ periodically.
• Track team metrics to plan and oversee reporting processes across MX, automating and collating reports, and sharing these in an easily accessible format with key stakeholders across SEUK to help understand business performance.

Agencies

• Ensure agencies deliver excellence in idea creation, client market management, workflow management, and deliverable output, while ensuring they are prepared, accredited, and adhering to Samsung security procedures.
• Work with the Lead Planning & Finance Manager and Head of IMG to handle workload forecasting and agency spend, ensuring contracts and payments are delivered on time through full RFP processes.
• Develop and align teams behind periodic agency reviews. Deliver feedback to agencies and develop plans to address underperformance.
• Develop ways to measure quantity and quality of work periodically, and develop critical metrics for continual improvement.
• Ensure adherence to best-in-class financial management and reconciliation practices.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Strong Project Manager capable of bringing diverse teams together.
• Experienced marketing practitioner with senior stakeholder management skills.
• Multi-disciplined tech experience across product, channel, and campaign marketing.
• Able to coordinate, deliver, and lead strategies contributing to commercial growth.
• Well-versed in handling agency relationships.
• Excellent client-facing communication and presentation skills.
• Data-driven, detail-oriented, questioning assumptions, and suggesting innovative approaches.
• Positive, with a can-do attitude.
• Open and consultative with colleagues and agencies.
• Effective communication skills in all directions.
• Calm under pressure, especially with urgent deadlines.

What does success look like?

• Fostering a culture of collaboration, innovation, and standard processes across MX, leading to efficiencies at all levels.
• A revamped financial blueprint planning process that reviews campaigns to ensure alignment with SEUK strategic goals, strong ROI, accurate spend tracking, and faster reconciliation for tactical re-investment.
• Delivering automated, consolidated, and timely reports in an understandable format to stakeholders, with a decreasing number of reports and increased centralization.
• Building valuable relationships with key agencies through QBRs, proactive projects, and RFP processes to optimize service and investment levels.

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week.
• Bonus scheme linked to individual, team, and company performance.
• Car allowance (if appropriate).
• Pension contribution.
• Three volunteering days each year.
• Holiday - 25 days plus bank holidays and an additional day off for your birthday.
• Discounts on Samsung products and shopping portal access.
• Note: Partner colleagues may not be eligible for Samsung Enhanced Paid Sick Leave but may qualify for statutory payments through their payroll agency.
• Up to 20 partner absence days per year for times of need.

Equal Opportunity Statement

We are an equal-opportunity employer valuing diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. We provide reasonable accommodations for individuals with disabilities during the application, interview, and employment process. Please contact us to request accommodations.