PRADA Senior Stock Controller, Selfridges Job Purpose As Prada Stock Controller, you support the Stock Manager in all responsibilities related to warehouse management and provide services to the store. You ensure correct handling of goods in store, comply with KPI's and guidelines, and maintain product care. You hold yourself accountable to achieve individual and team targets, acting proactively in ensuring the best service and responding to customer needs both in-store and on the e‑commerce channel. Key Responsibilities

Ensure the care and protection of the product according to company guidelines Day‑to‑day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiency Prepare shop‑to‑shop and returns transfers in compliance with company guidelines and timelines Prepare the flow of E‑Commerce orders (Prada.com or e‑Ttailers) making sure to guarantee the required service levels Prepare the flow of the damaged products, not sellable product (On Hold, Consignment ...), products under repair Organizes the Packaging and Stationery physically and on the IT systems Organizes the Display objects system Participate in the correct management of Uniforms flow Participate in the correct management of Gifts flow Correct protection and packaging of the product both inside the store and for transfers, including E‑Commerce shipments Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced Support in the prompt investigation in the event of system negatives Manage the flow of the product and the related documentation, recording their movement in the IT system Participate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing Support the management of the warehouse activities related to sales Ensure security and cleanliness of the warehouse Support Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager) Support Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of need Maintain contacts and relationships with the providers used Keep updates and organize the archive on a monthly basis Comply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters

Knowledge and Skills

Similar experience within a luxury or premium brand Understanding of luxury customer service Experience in building a long‑lasting relationship with clients Being able to work in a team as well as alone Excellent communication and interpersonal skills Fluency in English

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to building a fair and respectful workplace for all. Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing #J-18808-Ljbffr