LOCATION: London

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above

About the role

Here in the Embedded Finance team, we're a start-up business within Consumer Lending tasked with building out propositions that solve customers’ financial needs, when they arise and wherever they are.

We want to tackle problems for existing franchise customers as well as those new to franchise, using outstanding LBG capabilities in ways that are co-ordinated into customers’ existing lifestyles. We’re bold and innovative in our use of data and technology in putting customers first, creating world-class customer experiences, to build balanced and long-term business models, adding to Group capabilities overall.

We continually test and iterate for growth and insights. We seek people with a desire to learn, an ability to build thought-partnerships with a broad range of specialists across functions, and the patience and resilience to implement strategies that will evolve with changing customer, market, and regulatory contexts.

The purpose of the Product Owner is the overall ownership of a specific product which contains features, journeys, or technology components. This role is responsible for overseeing the release of incremental value within a specific product feature or technology component, with the primary aim of delivering value to customers and stakeholders by ensuring the team focuses on the right priorities.

What you'll be doing...

Lead Agile Delivery
Facilitate agile ceremonies and ensure alignment with the Platform Change Framework (PCF), promoting team adherence and continuous improvement.

Product Ownership & Backlog Management
Define and prioritise user stories and acceptance criteria, manage the team product backlog, and collaborate with Customer Journey Managers to enhance customer experiences.

Governance & Readiness
Oversee end-to-end product change governance and business readiness activities, including training, communications, testing, and implementation planning.

Cross-Platform Collaboration
Coordinate with Integrators on complex changes spanning multiple platforms and contribute to the overall product vision and roadmap alongside senior Product Owners.

Performance & Coaching
Support team OKRs, track product performance and benefits realisation, implement development frameworks, and mentor others across the organisation.

Problem Solving & Product Evaluation
Demonstrate resilience and creativity in resolving blockers, uncover emerging issues, and assess the feasibility of financial product proposals with guidance from senior colleagues.

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to be curious, think different, innovate, explore possibilities and grow with purpose.