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Regional Director at Elevation Recruitment Group - 07966 577 509

Project Quality Manager – Construction

Location: Yorkshire, Teeside or Lancashire. The role will be a mix of visiting Customer sites, working from home and in the Office so it would suit someone who lives in Yorkshire, Teeside or Lancashire

Elevation Recruitment Group are looking for a proactive and client-oriented Project Quality Manager to lead quality assurance and customer satisfaction efforts on high-impact construction projects.

This role bridges the technical execution of quality processes with a strong focus on delivering a superior customer experience throughout the project lifecycle.

The ideal candidate will not only ensure compliance with construction standards but also serve as a trusted partner to clients by aligning quality outcomes with their expectations.

Key Responsibilities of the Project Quality Manager will include:

• Act as the primary quality interface between the project team and the client
• Understand client expectations, project specifications, and success criteria from a quality perspective
• Lead regular client quality briefings and progress updates
• Proactively identify and resolve quality-related concerns raised by clients and stakeholders
• Develop and implement project-specific Quality Management Plans (QMPs) with a customer-first mindset
• Define quality deliverables that align with customer contracts and industry best practices
• Collaborate with clients to approve Inspection & Test Plans (ITPs) and key quality benchmarks
• Supervise QA/QC teams to ensure all work complies with specifications and expectations
• Oversee inspections, tests, and documentation with a focus on transparency and traceability
• Ensure all workmanship meets both regulatory standards and client-defined quality metrics
• Lead post-project reviews and gather client feedback to improve future quality strategies
• Use lessons learned and client input to continuously enhance QA/QC processes
• Drive corrective and preventive actions with a focus on root cause elimination and client assurance
• Educate project teams and subcontractors on customer-focused quality objectives
• Promote a culture of accountability, transparency, and pride in quality delivery
• Deliver workshops or sessions to align internal teams with evolving client expectations.

Key Skills & Experience:

• Degree qualified in Civil Engineering, Construction Management, or a related field desirable
• 5+ years of experience in construction quality management with strong client-facing experience
• Proven track record of delivering high-quality projects with excellent customer satisfaction
• Strong working knowledge of ISO 9001, industry codes, and regulatory standards

If you're interested in hearing more, please apply or get in touch with Ian Bruce at Elevation Recruitment Group

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing and Quality Assurance

• Industries

  Construction

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