Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

The role will manage regional project operations for the client's physical security team. This includes delivery of the full project management lifecycle as well as reporting and operations assistance as requested. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks and activities based on defined schedules and programs while identifying and providing potential resolutions to problems, project changes and resource constraints.The role will manage the full security systems project life cycle for a global events security team to execute project activities including adherence to delivery schedules, costs, and risk management. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks and activities based on defined schedules and programs while identifying and providing potential resolutions to problems, project changes and resource constraints.

This role is hybrid, 3-days onsite per week in Kings Cross, London. This is a 1-year contract term for maternity leave coverage from September 15, 2025.

• Act as the liaison and point of contact for both internal and cross-functional projects

• Evaluate project status and resource utilization; implement changes as needed; review status reports prepared by project personnel and modify schedules or plans as required

• Support management through project planning and coordination to meet commitments on time and within resource limitations; with client and management approval, assist with the determination of requirements, priorities and monitoring of progress

• Create project plans and build consensus among diverse sets of stakeholders

• Work within program discipline and develop expertise as the documentation subject matter expert (SME), to expedite revisions, corrections, and changes to previously published documentation

• Meet regularly with client management for status updates

• Work directly with client to develop strategies, programs, systems and tools that enhances the approach in keeping employees safe and secure

• Regularly communicate updates on emerging technologies, solutions and projects that may impact business operations, employees or vendors

• Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams

• Manage performance metrics to evaluate progress and success

• Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program for new builds

• Occassional travel to support events (outside of UK)

• Collaborate closely with a global team, some flexibility in hours require

Skills

• High school diploma or GED

• Related Bachelor's degree

• Great to have: Project Management Certification

• Minimum of 2 years’ experience managing projects in a security or events setting

• Knowledge and exposure to physical security and global events production

• Vendor management experience

• Ability to effectively communicate and/or drive requirements regarding development and enhancement to those systems/hardware/manufacturers

• Proficient with Google suite of tools

• Strong verbal and written communication, attention to detail, and organization

• Highly motivated and able to work independently as well as in a team environment

• Comfortable working in a fast-paced and demanding setting

• Ability to quickly learn and master new technology