Join a well-established Housing Association as a expeineced Property Services Manager in Ilford, leading a team delivering excellent service to tenants and landlords. This is a permanent Property Services Manager role, perfect for someone with strong property management and social housing experience. Were looking for a Property Services Manager who can lead a customer service and property team, ensuring high standards across a growing residential portfolio. The role is ideal for a professional who is experienced in social housing, property management, and tenancy services, and confident handling maintenance, repairs, and tenant-landlord disputes.

As a Property Services Manager, you will: Lead, mentor, and develop a team of property and resident services staff Oversee maintenance operations, allocate jobs to contractors, and ensure timely completion of works Act as primary escalation point for tenant-landlord disputes, mediating fair and professional resolutions Conduct or oversee property inspections, damage assessments, and ensure compliance with social housing regulations Maintain strong relationships with tenants, landlords, local authorities, and contractors Monitor team performance and service quality, identifying areas for improvement Essential requirements for this Property Services Manager role: Proven property and...