Receptionist

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Job Ref: DAL4696
Branch: Clayton Hotel Chiswick
Location: Clayton Hotel Chiswick, London (West)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 21/04/2026
Closing date: 23/05/2026
Receptionist
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge, while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off Friends & Family rate Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Job: Greet and welcome guests as they arrive at the hotel. Register guests and process their payments. Respond to any inquiries guests may have about in-house facilities and local tourist information. Ensure the security of room keys. Update all guest information in the computer system. Take and confirm reservations for guests What You'll Need: Excellent customer service skills. Ability to work independently and take initiative. Outstanding communication skills. Capability to remain calm and perform well under pressure. Experience in 3/ 4-star hotel is desired but not essential About Us
Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
At Clayton Hotel Chiswick, everything we do is a little more personal.
Whether that's getting to know you a little more or in the small gestures that make your stay that bit more memorable. We're always dedicated to experiences that are all about you. Located on the Chiswick High Road, it's a place that has everything from food, culture and entertainment. If you want to see even more of London, we're conveniently located just by Gunnersbury Underground Station which connects you across the city. Marrying contemporary design with stylish interiors, our 4-star hotel offers 11 sophisticated conference spaces, all flooded with natural daylight and fully accessible. We are just 20-minutes to London Heathrow, via the M4 motorway, and 20-minutes into central London. TPBN1_UKCT
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Location:
West London
Job Type:
FullTime

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