Resident Liaison Officer
New Today
Salary: £22 - £23ph
Location: Westminster
Job Type: Temporary to Permanent
Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Westminster area. This role focuses on recladding projects and involves working in occupied properties and offices.
Key Responsibilities:
Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents.
Condition Surveys: Conduct surveys to assess property conditions prior to and post-work.
Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships.
Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines.
Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved.
Key Skills & Experience:
Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects.
Excellent communication skills (both ...
- Location:
- West End Of London
- Salary:
- £22 - £23 /hour
- Job Type:
- FullTime
- Category:
- Care & Social Services
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