Resident Liaison Officer

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Resident Liaison Officer - Westminster – Planned Maintenance (Recladding)

Salary: £22 - £23ph
Location: Westminster
Job Type: Temporary to Permanent

Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Westminster area. This role focuses on recladding projects and involves working in occupied properties and offices.

Key Responsibilities:

Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents.

Condition Surveys: Conduct surveys to assess property conditions prior to and post-work.

Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships.

Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines.

Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved.

Key Skills & Experience:

Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects.

Excellent communication skills (both ...
Location:
West End Of London
Salary:
£22 - £23 /hour
Job Type:
FullTime
Category:
Care & Social Services

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