Front of House Manager - Dynamic Sports Venue | Bicester | Competitive Salary | Full-Time | Immediate Start Are you a confident and energetic hospitality professional with a passion for sport and customer service? A thriving sports venue in Bicester is seeking a Front of House Manager to lead its customer-facing operations and ensure an outstanding experience for guests, members, and event attendees. This is a fantastic opportunity to join a vibrant and growing venue that hosts a variety of sporting activities, community events, and private functions. If you thrive in a fast-paced environment and love creating memorable experiences, we want to hear from you! About the Role: As Front of House Manager , you'll be responsible for overseeing all front-of-house operations, managing a team of staff, and ensuring the smooth running of daily activities, match days, and special events. Key Responsibilities: Lead and manage the front-of-house team, ensuring excellent customer service at all times Oversee daily operations including reception, bar, café, and event spaces Coordinate staffing, rotas, and training to maintain high standards Work closely with the events and sports teams to deliver seamless experiences Handle customer queries, feedback, and complaints professionally Ensure compliance with health & safety and licensing regulations What We're Looking For: Previous experience in a front-of-house or hospitality management role Strong leadership and team management skills Excellent communication and organisational abilities A proactive, hands-on approach and a passion for customer service Ability to work flexible hours, including evenings and weekends Interest in sport and community engagement is a plus What's on Offer: Competitive salary (based on experience) Opportunity to work in a lively, community-focused environment Supportive team and collaborative culture Career development opportunities Immediate start available If you are Interested in this role, please contact Giles for further information Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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