Sales Account Manager

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Sales Account Manager

£35,000 - £40,000

Willenhall, WV13

Monday – Friday 8:00am – 4:30pm

Looking for someone to start asap

Job Purpose

This role is focused on managing existing customer accounts and driving sales through inbound enquiries. You will handle a shared inbox, preparing accurate and timely quotations while ensuring a high level of customer service.

You will build strong relationships with established clients, using your industry knowledge to understand requirements, provide the right solutions and identify opportunities to upsell where appropriate.

This is a hands-on role that relies on product knowledge, organisation, and a proactive approach, with the autonomy to manage your own workload in a relaxed, no-nonsense environment.

Job Responsibilities

Manage and grow a portfolio of existing customer accounts

Handle incoming enquiries via email/inbox

Provide timely and accurate quotations

Build strong relationships with clients across various sectors

Identify opportunities to upsell products and solutions where relevant

Provide technical guidance and product support (where required)

Liaise with suppliers and internal teams to ensure accurate pricing and availability

Maintain a high level of customer service and response times

Keep CRM / records updated with customer activity

Key skills

Proven experience within the valve / flow control / industrial supply industry (essential)

Strong product knowledge — valves, actuators or similar mechanical equipment

Experience in a quotation led or internal sales/account management role

Confident managing multiple enquiries and prioritising workload

Strong communication and relationship building skills

Commercial awareness with the ability to spot upselling opportunities

Self-motivated and proactive approach

“Old school” values. Reliable, honest and takes pride in doing things properly

Proactive mindset someone who gets things done without being micromanaged

Team player who fits into a small, close-knit business

Detail oriented with a strong work ethic

EMA25
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Location:
Willenhall
Salary:
£35,000 - £40,000 /annum
Job Type:
FullTime
Category:
Sales

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