Sales Manager

New Yesterday

Sales Manager

Permanent – Full Time (includes working at weekends and evening working on a Rota basis)

Hours: Earlies 08:00am - 17:30pm, mids 10:45am - 19:00pm and lates 11:45am - 20:00pm

Swindon

Salary is dependent on experience

We are currently recruiting for a Sales Manager to join our client based in Swindon.

Accountabilities:

* Achieve company sales KPI’s through the successful conversion of enquiries.

* Prepare, deliver and motivate sales staff for the day ahead ensuring communication of key messages.

* Ensuring a prompt response to inbound telephone and email enquiries.

* Compiling and analysing sales figures – daily, weekly and monthly.

* Collecting customer feedback and market research.

* Feedback to the Product Department on calls received and obstacles which you have had to overcome.

* Attend “bridging” meetings to share information with other departments to benefit the result.

* Constantly evaluate success of the sales team through call listening and feedback on success and development areas.

* Monitoring individual’s and team’s QA, and error scores with an eye for accuracy.

* Report on staff attendance, absence, and completion of Return-to-Work meetings.

* Own pre and post sales related customer escalations in a timely, professional manner

Qualifications/Skills/Experience/Knowledge

Essential

* Ensure highest level of service provided to deliver an exceptional customer journey.

* Proven track record in delivering sales results to company KPI’s.

* Excellent communication skills both written and verbal, with strong interpersonal skills.

* Be able to demonstrate and analyse open, sell and close processes in line with Company expectations and deliver sales structure coaching where needed.

* Embrace change when new strategies are introduced by the business.

* Always maintaining a high motivation and positive atmosphere within the sales office.

* A confident, resilient individual with a friendly, approachable personality.

* The ability to be flexible, decisive and quick-thinking.

* Self-motivated with a positive outlook and a clear focus on high quality and business profit.

* Able to work extended hours on occasions when required.

* Ability to work well under pressure.

* Able to understand profit and loss calculations and basic business finance, e.g. gross margin percentages and calculations.

Desirable

* Experience within the travel industry

* Experience within a management position

* Experience of MS Office 2000 or later, particularly Excel and Word, Edge, Teams and Outlook.

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment
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Location:
Swindon
Job Type:
FullTime
Category:
Sales

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