Duration - 6 months

Oversee the operations of strategic incentive programs tailored to our top-tier clients, ensuring that it meets the business performance standards and targets (i.e. service levels, efficiency, partner satisfaction, cost etc.). Develop comprehensive project plans to redefine existing operational processes, including end-to-end documentation, problem statement definition, and overall alignment with business objectives. Collaborate with technical stakeholders to translate business plans into tangible solutions that drive automation to our programs, including input on technical feasibility and trade-offs, project coordination, and tracking key execution milestones. Collaborate with cross-functional teams to identify opportunities for process improvements, and facilitate decision reviews on open process design and business models, documenting decisions and impacts to requirements. Maintain compliance and audit readiness, ensuring deal approvals align with internal policies, track key documentation, and support audits as needed. Drive projects end-to-end in partnership with teams from Revenue Accounting, Legal, Engineering, and Program Management, ensuring effective program execution and alignment across teams. Design, develop, and maintain a unified suite of tools that enable business teams to efficiently manage programs from i...