Duration - 6 months

• Oversee the operations of strategic incentive programs tailored to our top-tier clients, ensuring that it meets the business performance standards and targets (i.e. service levels, efficiency, partner satisfaction, cost etc.).
• Develop comprehensive project plans to redefine existing operational processes, including end-to-end documentation, problem statement definition, and overall alignment with business objectives.
• Collaborate with technical stakeholders to translate business plans into tangible solutions that drive automation to our programs, including input on technical feasibility and trade-offs, project coordination, and tracking key execution milestones.
• Collaborate with cross-functional teams to identify opportunities for process improvements, and facilitate decision reviews on open process design and business models, documenting decisions and impacts to requirements.
• Maintain compliance and audit readiness, ensuring deal approvals align with internal policies, track key documentation, and support audits as needed.
• Drive projects end-to-end in partnership with teams from Revenue Accounting, Legal, Engineering, and Program Management, ensuring effective program execution and alignment across teams.
• Design, develop, and maintain a unified suite of tools that enable business teams to efficiently manage programs from intake to payout, leveraging automation to drive seamless daily operations and informed decision-making.
• Oversee project deliverables, proactively identify and mitigate risks, and drive timely resolution of issues to ensure successful project outcomes.
• Manage all communications, including project and program updates, key decisions, and stakeholder engagement, ensuring transparency, alignment, and effective collaboration across teams.
• Analyze and interpret complex data sets to identify trends, opportunities, and challenges, and develop actionable recommendations to drive business outcomes and improve program effectiveness.

Analytics

● Responsible for monthly, quarterly, and periodic tracking reports associated to specific investment programs which inform key stakeholders (executive and operational) on performance. This might include strategic modelling, quarterly business reviews, competitive analysis, performance reviews, forecasting…

● Activate deal commercial strategy through deal term definition (modeling, internal communication with sales teams)

● Conduct specific analytical projects using internal and external data (e.g. revenue, product, market) to derive insights that will drive programme development and decision making

● Contribute to preparation of all key stakeholders’ engagement (internal & external) in support of sell-in to internal leadership and external global customer teams.

Minimum Qualifications:

5+ years of work experience required in Sales Operations, Sales Finance, Program Analytics

2+ years of advanced SQL experience working with large datasets

Proven analytical and problem-solving skills with a proven track record for using data to develop and implement strategic initiatives and drive key business decisions.

Proven experience in designing, optimizing, and executing processes that drive business growth, with a focus on customer support strategies.

Proven track record of collaborating with technical teams, including Engineering, PM, and Data Engineering, to drive business outcomes.

Proven experience in compliance and payments, with a demonstrated ability to work effectively with cross-functional stakeholders, including Legal, Finance, and Accounting.