Sales Support Administrator

9 Days Old

Job Title: Sales Support Administrator
Location: Birmingham
Salary: £26,000-£30,000
Hours: Full-time

Benefits

Competitive salary
Strong internal training and development
Opportunity to progress within a global manufacturing business
Supportive and collaborative team environment
Exposure to technical products and customers
Stable, well-established organisationAbout the Company

A well-established manufacturing company specialising in precision engineering. The company is known for quality, innovation, and technical expertise, providing long-term career opportunities within a professional and supportive working environment.

The Role

As a Sales Support Administrator, you will play a key role in supporting the external sales team and ensuring excellent service to customers. This role is ideal for someone with a manufacturing or engineering background who enjoys working in a fast-paced, technical environment and acting as a vital link between customers, sales, and internal departments.

Key Responsibilities

Support the external sales team with day-to-day account administration and customer enquiries
Using SAP
Process customer orders accurately and efficiently
Prepare quotations and follow up with customers as required
Liaise with internal departments including production, logistics, and customer service to ensure smooth order fulfilment
Maintain accurate customer and order records on internal systems
Respond to customer queries regarding products, lead times, and pricing
Ensure a high level of customer satisfaction through proactive communication and attention to detailAbout You

Previous experience in a manufacturing, engineering, or industrial environment is essential
Experience using SAP and inputting orders onto systems
Experience in sales support, customer service, or internal sales is highly desirable
Strong organisational skills with excellent attention to detail
Confident communicator, both written and verbal
Comfortable using MS Office and internal ERP/CRM systems
A proactive team player with a professional and customer-focused approach
Apply
Location:
Birmingham
Salary:
£26,000 - £30,000 /annum
Job Type:
FullTime
Category:
Sales

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