Sales Support Coordinator (12 month Maternity Cover)

2 Days Old

Sales Support Coordinator (Maternity Cover)

Henstridge
Hours: Full-time, Monday-Friday, 7:30am-4:30pm (40 hours per week)
Contract: 12-13 month maternity cover, with potential to extend or become permanent
Salary: £26,000-£28,000 per annum (depending on experience)
Start Date: ASAP

About My Client

My client is a dynamic and ambitious manufacturing business . They are recognised as one of the most technically proficient firms in the industry, combining strong technical expertise with exceptional customer service.

The Role

This is a 100% office-based Sales Support Coordinator role, providing administrative and customer service support to both customers and out-of-office sales staff. You will be central to ensuring smooth order processing, accurate documentation, and timely responses to customer queries. This is a junior-level position, ideal for someone with strong customer service and administrative skills rather than sales experience.

Key Responsibilities

Process and amend customer orders using company systems

Handle customer enquiries via phone, email, and web forms

Manage MSDS (Material Safety Data Sheet) requests and checks

Administer and maintain the customer portal

Coordinate sample requests and arrange appropriate transport

Support complaint case files and assist with SOP (Standard Operating Procedures) administration

Produce and maintain price lists, dashboards, data uploads, and routine sales reports

Requirements

Strong computer skills, particularly Microsoft Office; solid Excel skills are essential

Excellent customer service and communication skills (written and verbal)

High level of accuracy and extreme attention to detail, especially when working with price lists and customer data

Good numerical ability and confidence working with figures

Strong organisational and time management skills, able to prioritise workload

Positive attitude and a collaborative team player

Able to work fully on-site in Henstridge, Monday-Friday, 7:30am-4:30pm

Desirable

Previous experience in a sales support, customer service, or administrative role

Experience with customer portals and/or handling MSDS documentation

Experience within a manufacturing or technical product environment

Degree in any discipline (desirable but not essential)

Benefits

24 days' holiday plus bank holidays

Statutory workplace pension

Bonus scheme if the role is made permanent

Free onsite parking

Ongoing training and personal development opportunities
Apply
Location:
Henstridge
Salary:
£26,000 - £28,000 /annum
Job Type:
FullTime
Category:
Administration

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