Sales Support Coordinator (Maternity Cover)

Henstridge Hours: Full-time, Monday-Friday, 7:30am-4:30pm (40 hours per week) Contract: 12-13 month maternity cover, with potential to extend or become permanent Salary: £26,000-£28,000 per annum (depending on experience) Start Date: ASAP

About My Client

My client is a dynamic and ambitious manufacturing business . They are recognised as one of the most technically proficient firms in the industry, combining strong technical expertise with exceptional customer service.

The Role

This is a 100% office-based Sales Support Coordinator role, providing administrative and customer service support to both customers and out-of-office sales staff. You will be central to ensuring smooth order processing, accurate documentation, and timely responses to customer queries. This is a junior-level position, ideal for someone with strong customer service and administrative skills rather than sales experience.

Key Responsibilities

Process and amend customer orders using company systems

Handle customer enquiries via phone, email, and web forms

Manage MSDS (Material Safety Data Sheet) requests and checks

Administer and maintain the customer portal

Coordinate sample requests and arrange appropriate transport

Support complaint case files and assist with SOP (Standard Operating Procedures) administration

Produce and maintain price lists, dashboards, data uploads, and routine ...