Senior Account Manager

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Senior Account ManagerWe have several fantastic opportunities for Account Manager with a minimum of 2 years experience driving client retention and renewals with a consultative sales style.Salary: £30k £31kRealistic commission (first year): £8,000£12,000Type: Full-timeReports to: Team LeadPosition:Own client retention, delivery satisfaction and commercial growth for a portfolio of clients act as the main point of contact and the bridge between clients and delivery teams.Key responsibilities:Own larger / higher-value accounts and complex client relationships.Lead account strategy, own renewal negotiations and drive measurable growth.Mentor and support more junior AMs and improve account management processes.Work cross-functionally to improve reporting, data quality and client outcomes.Who were looking for:Culture fitWarm, dependable and collaborative gets on with people and makes them feel confident in your ownership.Invested in clients and the team; willing to roll up sleeves and help improve delivery where needed.Style of sellingConsultative and outcome-led: emotional selling that uncovers pain, desired outcomes and the commercial impact of solving a problem.Confident running strategic conversations and translating metrics into stories that compel renewals and upsell.Experience & skills24 months experience in B2B sales / account management, sales or 360 recruitment.Strong commercial mindset able to read metrics, tell a story and make recommendations.Comfortable owning retention targets and running renewal conversations.Excellent communicator and organiser; confident running client review meetings.Experience with Salesforce and basic data/analysis skills preferred.Empathetic, proactive and solutions-oriented.KPIs / success measuresClient retention rate and renewal percentage.Account revenue growth / upsell value.NPS / client satisfaction scores and delivery quality metrics.Timeliness and quality of client reporting and account plans.BenefitsCompetitive salary within the stated range and the realistic commission above (£10k£15k first year).Uncapped commissionStandard benefits (wellbeing support, training, flexible leave).Clear ownership, visible impact and a supportive, informal team culture.JBRP1_UKTJ
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Location:
Manchester
Job Type:
FullTime

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