Senior HR Business Partner - Employee Relations - Hospitality

Shepherd's Bush (Hybrid – 1 day per week from home)

£70,000 – £75,000 + annual bonus

About the Client

Operating within the hospitality sector, this well-established organisation is part of a wider international group with a presence across Europe. With a collaborative and people-centric environment, they value open communication and transparency, building trust and fostering strong relationships with employees and customers alike.

About the Job

This is a strategic Senior HR Business Partner position supporting UK & Ireland operations. You'll work closely with Area Managers, aligning people strategies to business goals and ensuring high standards across performance, development, and talent readiness. My client is looking for a candidate who has come from the Hospitality Sector and has strong Employment Law in a multi site organisation.

Duties will include:

• Partnering with Operations to embed a high-performing culture and deliver a consistent customer experience
• Supporting leadership teams with performance reviews, training needs analysis, and talent development
• Using data-driven HR dashboards to identify trends and implement people plans
• Leading initiatives around employee engagement, recognition, and workforce alignment
• Managing organisational change projects and ensuring effective people policies
• Acting as the main HR contact for Area Managers, providing accurate and timely support
• Strong knowledge of employment law, with proven experience in managing employee relations cases, liaising with ACAS, and preparing for or supporting employment tribunals.
• Defining and managing succession plans and talent pools for key operational roles

About the Successful Applicant

You will be an experienced HR professional coming from a hospitality background with a strong track record as a Business Partner and Employment Law, ideally in a multi-site or operational setting. CIPD qualified (or equivalent), you bring commercial acumen, excellent influencing skills, and the ability to drive people strategy while balancing day-to-day operational needs.

What You Will Receive in Return

In addition to a competitive salary and annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values. This role offers a great progression route!