Service Delivery Director

New Yesterday

Role: Service Delivery Director
Location: Basingstoke with regular travel to London & Corsham
Duration: 6 Months
Day rate: £900 Inside IR35
Active DV clearance required
You will have the accountability of delivering efficiently across multiple customer contracts with an eye on incremental growth opportunities.
Key Accountabilities:
Oversees the delivery of multiple services to the customer to deliver contracted service commitments & continual service improvements in line with contracted SLAs Own the financials for all service P&L's and lead the Service Directors in regards financial governance and controls. Actively owns service risks, controls service costs & improves productivity for customer & Fujitsu & continually improve cost effectiveness for both customer and Fujitsu. In conjunction with the customer identify & define requirements for new services. Ensures such services are professionally introduced & accepted into service. Proactively manage internal and external suppliers in a service partnership as 'one service team'. Owns the continual improvement of Service Delivery standards & practices through the production and delivery of a Service Improvement Plan Manages the service delivery team delivering to the customer, driving personally development and effectiveness of the individuals. Identify opportunities for new business and account growth. Work to develop new business within the account, wher...
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Location:
Basingstoke
Salary:
£900 /day
Job Type:
FullTime
Category:
Management & Consultancy

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