Service Manager - Family Support & Safeguarding (Long Term CIN/CP)

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Service Manager – Family Support & Safeguarding (Long Term CIN/CP) Location: Dagenham Service: Family Support & Safeguarding – Long Term CIN/CP Salary: Up to £76,005 per annum Contract Type: Permanent Working Pattern: Full Time
Role Overview An exciting opportunity has arisen for an experienced Service Manager to join the Family Support & Safeguarding (Long Term Children in Need / Child Protection) Team in Dagenham . This senior leadership role focuses on providing strategic oversight and operational management to ensure high-quality services for children and families. You will lead multiple managers and teams, ensuring statutory duties are fulfilled, performance standards are achieved, and service improvements are continuously implemented.
Key Responsibilities Provide strong, visible leadership and professional supervision to motivate, manage, and develop staff to deliver high-quality services

Directly supervise and appraise managers responsible for teams of Social Workers, Intervention Workers, partners, and students

Ensure an effective duty system is in place across the service area

Monitor service performance using electronic systems to ensure targets are met and risks are addressed promptly

Oversee the allocation, progression, and closure of casework across the service

Maintain oversight of court-related work and ensure compliance with court timetables, working closely with legal teams

Conduct regular audits of casework and use findings to drive continuous improvement in practice standards

Provide operational performance reports to Children's Leadership to support strategic oversight

Ensure statutory responsibilities are fulfilled for children under Children Act 1989 , including Children in Need, Child Protection, and Children in Care

Lead service development initiatives and implement new approaches to improve outcomes for children and families

Chair complex meetings including legal planning meetings, pre-proceedings meetings, and strategy meetings

Ensure case recording is completed to a consistently high standard and within statutory timescales

Manage delegated service budgets and ensure financial accountability and compliance with council policies

Keep senior leadership informed of risks, safeguarding concerns, and significant case developments

Essential Requirements Recognised Social Work qualification (BA / MA / DipSW / CQSW or equivalent)

Registration with Social Work England or eligibility to register

Accredited management qualification or equivalent leadership experience

Extensive experience within Children's Social Care and Safeguarding services

Strong understanding of statutory frameworks, safeguarding procedures, and court processes

Demonstrated leadership and service management experience

Benefits Competitive salary of up to £76,005 per annum

Permanent full-time role offering long-term career stability

Opportunities for leadership development and strategic influence within children's services

Supportive organisational culture focused on continuous improvement

Opportunity to lead multi-disciplinary teams and drive meaningful service change

Why Dagenham ? Dagenham is part of East London and offers a vibrant and diverse community with excellent transport links to London . The area continues to benefit from regeneration, green spaces, and strong community networks, making it a rewarding place to build a leadership career in children's services.
Why Work With Sanctuary Personnel ? Sanctuary Personnel is a trusted and award-winning recruitment agency with an Excellent Trustpilot rating from over 1,000 reviews. They specialise in placing professionals into high-quality roles while offering competitive salaries and ongoing career support. Sanctuary is committed to Equality, Diversity and Inclusion (EDI) and encourages applications from candidates of all backgrounds.

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Location:
London
Salary:
£75,000
Job Type:
FullTime
Category:
Construction;Customer Service;Customer Service

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