Shift Engineer - Luxury London Apartment

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An exciting opportunity has arisen for an experienced Shift Engineer to join the Engineering Team at a five-star deluxe residential property. Reporting to the Engineering Manager and working in line with company policies, procedures, and the Engineering Standards Manual, you will be responsible for maintaining and operating all plant, machinery, fixtures, fittings, and building fabric.

Your role will be pivotal in ensuring exceptional resident comfort, operational efficiency, and cost-effective building performance within a luxury residential environment.
Key Responsibilities Compliance & Statutory Requirements

- Ensure all statutory inspections and requirements are met
- Maintain accurate and up-to-date certification in designated Building Logbooks

Operations & Maintenance

- Take ownership of defect repairs and ensure the safe, efficient operation of all building plant and equipment
- Maintain and operate systems including boilers, pumps, chillers, air handling units, fans, electrical distribution, pipework, ductwork, and garage plant according to established procedures

Customer Service Excellence

- Deliver a consistently high standard of service to residents and colleagues
- Maintain a professional, courteous, and solutions-focused approach at all times

Task Management & Systems

- Manage reactive helpdesk requests via BuildingLink, providing timely updates and closure feedback
- Use the CAFM system to receive, track, and complete tasks in line with specifications and service level agreements

BMS Monitoring

- Monitor the Building Management System (BMS) for alarms, incorrect operation, setpoints, and scheduling
- Respond promptly to faults or abnormal system behaviour

Feedback & Continuous Improvement

- Provide feedback to the Technical Services Manager on software platforms, maintenance activities, plant performance, Health & Safety, and energy efficiency initiatives

Emergency Response & Fire Procedures

- Carry communication equipment and respond promptly to incidents, providing clear updates on repair status
- Follow fire alarm and emergency procedures, ensuring sprinkler systems and emergency generators are operational
- Isolate systems when instructed by the Duty Manager or London Fire Brigade

Ideal Candidate Experience & Qualifications

- Minimum of 5 years’ experience in an engineering role
- Relevant electrical or mechanical qualifications
- Previous experience within an ultra-luxury or high-end residential environment (desirable)

Skills & Attributes

- Exceptional attention to detail and quality standards
- Strong capability across mechanical, electrical, and plumbing systems
- Excellent communication skills with a strong customer-service mindset
- Proactive, reliable, and professional approach to work

Salary & Benefits

- Share of the Resident Gratuity Fund
- Life Insurance
- 28 days’ annual leave (inclusive of Bank Holidays), increasing to 33 days with service
- Continuous in-house training and development programmes
- Recognition initiatives and rewards for outstanding performance

Additional Benefits

- Season ticket loans
- Learning and development opportunities
- Enhanced pension contributions
- Social events
- Complimentary uniform and personal dry-cleaning service
Apply
Location:
Camden Town With Primrose Hill
Salary:
£50,000 per annum, Benefits: £45,500 + Training + Career Proregression + £20 Days Holiday
Job Type:
FullTime
Category:
Engineering

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