MODE Search is collaborating with a global luxury retail group in their search for a Store Manager to lead one of their most high-profile locations.

This is an exceptional opportunity to join a business celebrated for its iconic heritage, elevated client experience, and strong presence across the international luxury landscape. Known for its sophisticated culture and commitment to nurturing high-performing teams, this brand offers the platform to shape both commercial success and in-store excellence at a flagship level.

As Store Manager, you will inspire a diverse team, elevate service standards, and deliver exceptional commercial outcomes. With a blend of strategic leadership and hands-on operational delivery, this role provides significant scope to influence performance, develop talent, and bring the brand vision to life.

The Role:

• Lead, inspire, and develop a high-performing team, fostering a culture of excellence, belonging, and continuous growth
• Attract and retain exceptional talent, embedding brand values and ensuring all team members act as authentic ambassadors
• Drive commercial performance through strategic planning, sales optimisation, and delivery against all KPIs
• Champion world-class service and clienteling, ensuring every interaction reflects a luxury lifestyle brand ethos
• Partner with cross-functional teams to support marketing initiatives, local engagement, and long-term client development
• Ensure impeccable store presentation that reflects the highest expression of the brand’s vision and aesthetic
• Maintain operational and compliance excellence, including H&S and asset protection
• Optimise profitability through resource planning, cost management, and operational efficiency
• Support succession planning, coach future leaders, and cultivate a strong internal talent pipeline
• Build community presence and represent the brand in local and philanthropic initiatives
• Influence key stakeholders through compelling storytelling and data-driven insights
• Demonstrate agility and resilience while navigating a fast-paced environment with competing priorities

Requirements:

• Proven retail leadership experience within premium or luxury
• Strong track record of leading high-performing teams and delivering exceptional commercial results
• Demonstrated experience developing and executing successful clienteling strategies
• Exceptional communication, emotional intelligence, and ability to lead with empathy
• Strong commercial acumen with analytical capability and strategic thinking
• Skilled at building partnerships, influencing stakeholders, and driving cross-functional collaboration
• Ability to inspire teams, manage change, and maintain composure in dynamic environments
• Experience with talent development, coaching, and succession planning

Salary: Competitive + benefits

Location: London – full-time in store

Interested? Please send your CV to info@modesearch.co.uk or click the apply button.

Please note: Due to the volume of applications, only shortlisted candidates will be contacted.