Join to apply for the Store Manager role at Mountain Warehouse1 day ago Be among the first 25 applicantsJoin to apply for the Store Manager role at Mountain WarehouseGet AI-powered advice on this job and more exclusive features.DescriptionAre you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager!Department: UK RetailLocation: Lichfield - Management (LIC)DescriptionAre you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager!As the heart of our store, you’ll inspire your team to perform at their best while taking ownership of the store’s overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact.Key ResponsibilitiesLeadership & Team Development:Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.Proactively address employee relations, resolving issues while supporting ongoing learning and development.Communicate openly and clearly, ensuring alignment and trust across all levels of the team.Provide your team with the knowledge and tools needed to deliver exceptional customer service.Operational Excellence:Oversee the daily running of the store, ensuring efficiency and compliance with company policies.Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.Recruit, retain, and develop top talent to build a high-performing and motivated team.Sales & Performance:Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.Customer Experience:Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.Address customer feedback thoughtfully and resolve issues to build brand loyalty.Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.We Would Like To Meet Someone Who IsPassionate about delivering outstanding customer experiences.A confident and experienced retail manager who thrives on motivating and empowering teams.Skilled in managing diverse personalities with diplomacy and adaptability.An excellent communicator, able to convey expectations and feedback clearly at all levels.Results-driven, with a sharp focus on achieving sales and performance goals.Solutions-focused, addressing challenges proactively while aligning with company policies.Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.Energetic and determined to tackle tasks with excellence, driving success for the team and business.What's In It For YouMonthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance1 weekend off per month, with 28 days annual leave, including Bank HolidaysAccess to Employee Assistance Programme, and a Colleague Hardship SchemeGenerous Colleague Referral IncentiveAuto-enrolment Pension schemeA stable, successful and supported environmentLength of service awardsYou're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!INDMPSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesRetailReferrals increase your chances of interviewing at Mountain Warehouse by 2xGet notified about new Store Manager jobs in Lichfield, England, United Kingdom.Cannock Wood, England, United Kingdom 6 months agoCannock Wood, England, United Kingdom 2 days agoStore Manager - Birmingham New Street AccessorizeBirmingham, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 1 week agoStore Supervisor (40 Hours) - West MidlandsCannock Wood, England, United Kingdom 4 days agoDerby, England, United Kingdom 2 weeks agoBirmingham, England, United Kingdom 2 weeks agoCannock Wood, England, United Kingdom 1 week agoAbbots Bromley, England, United Kingdom 1 day agoFLOOR MANAGER (20 hours, Birmingham Fort)Birmingham, England, United Kingdom 2 weeks agoBirmingham, England, United Kingdom 2 weeks agoBirmingham, England, United Kingdom 4 weeks agoPiccadilly, England, United Kingdom 1 month agoTamworth, England, United Kingdom 2 weeks agoNuneaton, England, United Kingdom 3 weeks agoBirmingham, England, United Kingdom 3 weeks agoBirmingham, England, United Kingdom 1 week agoWalsall, England, United Kingdom 2 weeks agoBirmingham, England, United Kingdom 6 days agoTamworth, England, United Kingdom 3 weeks agoBirmingham, England, United Kingdom 1 day agoUttoxeter, England, United Kingdom 17 hours agoBirmingham, England, United Kingdom 1 week agoDerby, England, United Kingdom 2 weeks agoBrierley Hill, England, United Kingdom 1 day agoBirmingham, England, United Kingdom 1 week agoSolihull, England, United Kingdom 1 day agoBirmingham, England, United Kingdom 1 day agoDerby, England, United Kingdom 2 months agoBirmingham, England, United Kingdom 3 weeks agoWe’re unlocking community knowledge in a new way. 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