?? Account Manager - Remote

Are you a people person with a knack for growing relationships and spotting business opportunities? ?? We're on the lookout for a Customer-Focused Account Manager to join a vibrant team at a leading UK software provider. You'll be the go-to person for helping businesses get the most from their ERP systems - driving satisfaction, engagement, and growth. ?? Whether you're already an Account Manager or stepping up from customer success or B2B sales, this is your chance to shine ? in a supportive, tech-savvy environment.

?? What You'll Be Doing

?? Build strong, long-term relationships with your own portfolio of business clients.

?? Lead regular account reviews and strategic planning sessions.

?? Spot opportunities to upsell, cross-sell, and add value.

?? Present tailored proposals and help clients adopt new tools and features.

?? Collaborate with our internal tech, support & marketing teams to deliver exceptional service.

?? Keep CRM records accurate and track performance data.

??? Lead annual service reviews and contribute to client-focused marketing (like campaigns or case studies).

?? Smash KPIs related to revenue, satisfaction, and engagement.

?? What We're Looking For

? 2+ years in account management, customer suc...