Overview Futureheads have parnered to help a fast-growing subscription beauty & wellness brand level up everything that happens behind the “Buy” button. Anything from WMS, financial integrations and ERP. We are looking for a Technical Product Manager for all things operations: warehouse systems, fulfillment flows and back-office tools that keep subscriptions moving. Role You’ll be the technical Product Manager for all things operations: warehouse systems, fulfillment flows and back-office tools that keep subscriptions moving. Responsibilities

Own the vision and roadmap for warehouse, fulfillment and back-office platforms. Look after WMS, ERP, pick-to-light/automation, carrier integrations and how they connect to ecommerce, billing and CRM. Map and improve end-to-end data and process flows to kill manual work, errors and rework. Work with Ops on real workflows (receiving, picking, packing, shipping, returns) and turn them into smart, scalable systems. Partner with CX to make support tools and flows faster, clearer and less painful for customers and agents. Use data, dashboards and events to monitor performance and drive continuous optimisation. Explore where advanced optimisation / AI‑style logic (forecasting, wave planning, batching, slotting, labour optimisation) can genuinely move the needle.

Requirements

7–10 years in product, ideally in ops-heavy or consumer businesses (ecom, subscription, marketplaces, 3PL/WMS, etc.). Hands-on ownership of warehouse / fulfillment / back-office systems (WMS, OMS, ERP, automation, 3PL integrations). (If you do not have this you will not be considered.) Comfortable with the full order-to-cash journey: order, fulfillment, invoicing, payment, reconciliation. Strong communicator who can translate warehouse reality into crisp specs and align engineers, ops and CX. Happy juggling multiple projects, digging into data, and making clear trade-offs. Bonus: experience with cloud data warehouses, event-driven systems, and tackling optimisation/ML‑type problems.

Other Product Manager – Technical (Ops, Warehouse & Back Office) This is an international employment through Deel – you are employed with holiday, benefits and bonus, and it is a self-employed contract). We encourage applicants from all backgrounds. If there is anything we can do to make our recruitment processes better or to allow you to show your best self, let us know. We understand some people require extra time to complete assessments, alternative application methods, or interview questions. We are open to suggestions and requests. Our commitment is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs. #J-18808-Ljbffr