Travel Advisor

8 Days Old

Everyone Deserves a Little Luxury.
Whether youre experienced or developing your career, youll be part of a driven, entrepreneurial and supportive culture that rewards ambition, creativity and going the extra mile.
Who we are looking for:
You will be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online enquiries. You will use your sales experience and travel knowledge to match the right holiday to your customer's needs, overcoming challenges and offering solutions to close the sale. Ultimately, your aim is to drive repeat business by providing outstanding service and building strong rapport.
This role will be based in our Chester offices or hybrid/homeworking.
Core Benefits*:
Competitive salary
Generous commission scheme
All booking leads provided
Company Pension Scheme
30 days holiday including bank holidays rising 1 day per year (up to 33)
Enhanced Pension
Enhanced Maternity & Paternity
Learning & Development Funding
Friendly working atmosphere
Company social events
Additional Benefits*:
Life Insurance
Health & Wellbeing Hub (including EAP)
Partner Exclusive Travel Concessions
Staff Travel Discounts
Employee Discounts Platform
Eye Care eVouchers
Long Service Awards
Lots more perks!
*Benefits may be subject change.
Key Responsibilities:
Identifying customer needs through effective questioning
Using multiple suppliers and systems to find the most suitable match
Overcoming objections to close the sale
Process customer payments securely and accurately
Use the supplier websites/systems to confirm the different sectors of the booking
Load details of the holiday accurately into our back-office system
Continuously work towards and exceed booking targets
Ensure all information obtained, inputted, and verified is accurate at all times
Strive to deliver exceptional customer service
Build and develop key relationships for repeat customers
The Person: Essential Knowledge, Skills and Abilities:
Proven track record of achieving/exceeding daily sales targets
Extensive worldwide travel knowledge
Travel agency or travel call centre experience (desirable)
Experience of working in a fast-paced environment
Knowledge of supplier websites
Skilled in selling luxury European, Worldwide or Cruise holidays
Computer competent to book holidays swiftly and efficiently
Proficient in packaging multiple products together
Experienced in GDS (desirable)

TPBN1_UKTJ
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Location:
Chester
Salary:
£50,000
Job Type:
FullTime
Category:
Travel

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