Waiter/Waitress

New Today

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scotts Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London.

We are currently seeking a dedicated and service-oriented Waiter/Waitress to join our dedicated service team. As a Waiter/Waitress, you will play a pivotal role in delivering an exceptional dining experience, overseeing the coordination of service and ensuring the satisfaction of our guests. If you have a passion for hospitality, a deep understanding of fine dining etiquette, and are committed to providing top-notch service, we invite you to take a leadership role in the dining experience at our restaurant.

Key Responsibilities:
- Lead and coordinate the service team to ensure the smooth flow of operations.
- Greet guests with warmth and professionalism.
- Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu.
- Provide guests with insightful information about specials, wine pairings, and menu offerings.
- Collaborate seamlessly with kitchen and other staff to maintain an efficient and harmonious workflow.
- Address guest inquiries, concerns, and special requests with finesse and courtesy.
- Uphold the highest standards of cleanliness and presentation in the dining area.

Requirements:
- Proven experience as a Waiter/Waitressor in a similar supervisory role in a high-end restaurant or luxury establishment.
- Exceptional customer service and communication skills.
- Thorough knowledge of fine dining etiquette and service standards.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a passion for delivering an outstanding guest experience.

Benefits:
-30% Dining discount across our Caprice restaurants (excluding Scotts Mayfair), The Ivy Collection & Bills
-Access to early pay, savings tools & financial coaching via Stream
-Enhanced maternity & paternity leave
-Cycle to work scheme and refer-a-friend bonuses up to £1,000
-English language classes, length of service awards & employee recognition bonuses
-Private medical and life insurance for senior leaders, life insurance for head office employees
-Employee Assistance Programme
-Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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Location:
Richmond
Job Type:
FullTime

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