Job Title: Workshop Controller Location: Lexus Croydon Salary: £35,000 – £40,000 basic (dependent on experience) + bonus (OTE £55,000) Hours: Monday to Friday, 08:00 – 18:00; 1 in 3 Saturdays, 08:00 – 13:00 Job Type: Full-time, Permanent

Take Control of Workshop Excellence – Join Lexus Croydon We are seeking a driven and experienced Workshop Controller to join the high-performing team at Lexus Croydon. This is a pivotal leadership role within one of the UK’s most prestigious automotive brands, sitting at the heart of workshop operations.

As a Workshop Controller, you’ll be the crucial link between the showroom, service department, and technical teams — ensuring productivity is maximised, standards are upheld, and customers receive an exceptional Lexus experience.

What You’ll Do: Oversee day-to-day workshop operations and manage workflow in a busy dealership

Act as the main point of contact between service advisors, sales teams, and technicians

Monitor and enforce health and safety standards across the workshop

Manage workshop waste, chemicals, specialist tools, and compliance procedures

Balance showroom support with effective workshop leadership

Ensure work is completed efficiently, on time, and to Lexus quality standards

Lead, motivate, and performance-manage a team of skilled technicians, setting the standard expected from a Workshop Controller within a premium brand

What We’re Looking For: Previous Workshop Controller experience is essential

Proven experience managing and leading workshop teams

Strong technical knowledge with confident IT skills

Excellent communication skills across multiple departments

Highly organised, detail-focused, and confident under pressure

Comfortable overseeing workshop productivity, KPIs, and compliance as a senior Workshop Controller

Full UK driving licence required

Your Benefits: Salary & Career Development: £35,000 – £40,000 basic salary depending on experience

Realistic OTE of £55,000 through performance-related bonus

Full manufacturer training and internal development programmes

Clear career progression opportunities across aftersales and wider group functions

Car & Lifestyle Perks: Staff Car Scheme – drive a new Toyota or Lexus every 6–9 months with low monthly payments and no deposit

Vehicle purchase and servicing discounts for you and your immediate family

Perkbox membership with high street offers, free perks, wellness tools, and more

Health & Wellbeing: Virtual GP access – 24/7 consultations for you and your family

Permanent Health Insurance – income protection for long-term illness

Life Assurance for additional peace of mind

Free eye test vouchers redeemable at Specsavers

Work–Life Balance & Recognition: 6 weeks’ annual leave, increasing with length of service

Holiday carry-over option of up to 1 week per year

Long service awards – bonuses up to £1,500 and additional time off

Celebration gifts for birthdays, weddings, and new baby arrivals

Financial & Retirement Planning: Aviva pension scheme with company contributions and access to Aviva discounts

Online pension portal

Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters

Why Join Jemca? Lexus Croydon is part of Jemca Car Group, one of the UK’s leading Toyota and Lexus retail groups, operating across 11 dealership sites with over 500 employees. Known for investing in people, facilities, and future mobility — including hybrid and EV technology — Jemca offers an environment where an experienced Workshop Controller can thrive, lead, and progress.

What’s Next? If you’re an experienced Workshop Controller looking to step into a senior, well-supported role within a premium dealership, we want to hear from you. Apply now and take control of your next career move with Lexus Croydon and Jemca Car Group.

Reference: INDJEM Consultant: Chanté Budhoo