Workshop Controller

Guildford £39,000 – £50,000 OTE (Dependent on experience)

About the Role

We are currently recruiting for an experienced Workshop Controller to join a busy and successful dealership in Guildford. This is a pivotal role within the Aftersales team, responsible for driving workshop efficiency, maintaining high standards of workmanship, and ensuring exceptional customer satisfaction.

This opportunity would suit an experienced Workshop Controller or a Senior/Master Technician ready to step into a leadership role.

Key Responsibilities

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Efficiently allocate work to maximise technician productivity and workshop output

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Monitor and drive workshop efficiency, utilisation, and overall performance

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Maintain strict quality control procedures

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Ensure work is completed within agreed timeframes

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Work closely with Service Advisors to manage workflow and customer expectations

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Oversee warranty processes and manufacturer compliance

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Support technician development and training

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Maintain high standards of health & safety

Requirements

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Previous experience as a Workshop Controller, Senior Technician, or Workshop Team Leader

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Strong technical knowledge and understanding of dealership workshop processes

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Experience within a franchised dealership en...