About CPPE

Cosmetic Physician Partners Europe (CPPE) is a physician-led network of leading medical aesthetic clinics across the UK and Europe. Building on the success of Cosmetic Physician Partners in the US, we bring together some of the most respected operators in the industry. We partner with world renowned clinic founders and industry experts to help them grow their practices, enhance client experiences, and stay at the forefront of innovation. Along with our physician partners and shareholders, we are committed to a long term vision that focuses on better partnerships, better support, and a culture that lasts.

About the Role

We are seeking a hands-on, results-driven Business Operations Manager to join our Corporate Operations team. In this role, you will lead projects and operational initiatives aimed at driving profitability and embedding best practices across our independently run clinics.

You will work closely with clinics across multiple countries within Europe, helping them achieve sustained revenue growth, optimise cost structures, and maintain operational excellence. This will involve delivering both clinic-level and corporate-level initiatives that strengthen performance and long-term success.

Key Responsibilities

Partner closely with clinic leaders and staff to roll out targeted initiatives aimed at boosting profitability and operational efficiency. Diagnose clinic performance using financial statements (P&L, KPI dashboards, etc.) and other information sources, identify key opportunity areas, and rapidly implement improvements. Present clear, actionable recommendations to the Head of Operations and clinic leadership. Support clinics undergoing slow growth or performance plateaus with tailored turnaround strategies. Act as a connector between central CPPE teams (Marketing, Finance, Ops) and clinic leadership to ensure alignment and accountability. Track and report progress of initiatives, including ROI assessments and impact reviews. Identify, design, and lead corporate-wide initiatives to maximise profitability across the entire CPPE clinic network. Develop tools, processes, and playbooks that make clinic operations more consistent and effective.

Essential Experience Requirements:

3–6 years in management consulting or a similar strategic and results-driven role, ideally with a blend of strategy and performance improvement work. Strong ability to interpret P&Ls, understand cost structures, and identify profitability levers. Experience engaging and influencing senior stakeholders to drive change and align on strategic priorities. Exceptional project management skills, proactively managing timelines, resources, and deliverables without requiring follow-up. Highly action-oriented, influential without formal authority, and adept at building trust across diverse teams. Skilled in driving change with frontline teams and managing stakeholder alignment. Strong verbal, written and presentation skills in English. Willingness to travel and work on-site with local teams across Europe.

Desirable Experience:

Fluency in French, German, and or Polish. Experience in multi-site healthcare, retail, or hospitality .