Contact Centre Advisor

2 Days Old

Job Title: Contact Centre Advisor
Salary: £12.30 per hour (out of hours rates available)
Hours: 40 hours per week
Location: Ringwood, Hampshire
Start Date: ASAP
Type: Temporary
Are you currently on the market looking for a new and exciting temporary role? Do you have customer service experience within previous roles that have also required up-selling responsibilities? JDR Recruitment are currently supporting one of our key clients in Ringwood and this could be the perfect role for you!

Job Responsibilities:

Handle inbound calls, emails, and digital enquiries efficiently, aiming for first-contact resolution

Process customer orders and manage enquiries related to delivery, warranties, and after sales support

Upsell and cross-sell products and promotions on every suitable opportunity

Accurately record customer interactions and update CRM systems

Deliver a consistently high standard of customer service while adhering to company policies

Work collaboratively with internal teams and e...
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Location:
Ringwood
Salary:
Up to £12.3 per hour
Job Type:
FullTime
Category:
Customer Service & Support

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