Customer Service & Account Administrator

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If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.We are a small, established company based in Wingrave, Buckinghamshire, specialising in the supply, installation, and servicing of pneumatic lifting equipment.We are seeking a highly organised and proactive Customer Service & Account Administrator to manage daily administrative, customer service, service coordination, and finance related tasks. This is a varied role requiring strong administration experience and confidence using Sage accounting software.Key ResponsibilitiesHandle incoming phone calls and email enquiries.Prepare and issue quotations for parts, equipment and engineer visits.Assist with managing engineers’ schedules, diaries, accommodation etc.Obtain and process purchase orders prior to scheduling work.Despatch parts orders to customers.Monitor and manage stock levels.Assist with internal audits for our IOS 9001 accreditation.Process and reconcile supplier invoices using Sage.Raise customer invoices using Sage.Manage accounts payable/receivable.Book-keeping tasks.Conduct credit control and follow up outstanding payments.Maintain accurate financial records.General office administration support.RequirementsProven administration experienceExperience using Sage accounting softwareStrong organisational and multitasking skillsProficiency in Microsoft Office (Excel, Word, Outlook)We OfferFlexible working hours to be agreed. xwzovoh A competitive salary25 day holiday pro rata.
Location:
Aylesbury
Job Type:
FullTime
Category:
Customer Service

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