ICT Apprentice

2 Days Old

ICT Apprentice Launch Your Career in IT & Support Schools with Innovative Technology
Are you passionate about technology and looking to start a career in IT? Do you enjoy solving problems and helping others? This is your opportunity to gain hands-on experience while working towards a recognised ICT qualification.
Join Computeam , a company dedicated to improving education outcomes through technology. Youll be part of a supportive, experienced team delivering IT solutions to schools and making a real difference to pupils and teachers.

About the Role As an ICT Apprentice, youll support a wide range of IT services and technologies, including Microsoft, Google, and Apple platforms. Youll gain practical experience in IT support, service management, and client communication while completing your apprenticeship training.

Key Responsibilities: Monitoring and managing support tickets in line with SLAs

Providing first-line technical support and troubleshooting issues

Maintaining accurate documentation and updating ticketing systems

Escalating more complex technical issues when required

Assisting with small IT projects at client sites

Supporting account managers with site-related queries

Communicating clearly with clients and internal teams

Participating fully in apprenticeship training and personal development

What Were Looking For Were searching for someone who:
Has a genuine interest in IT and technology

Is proactive and willing to take a hands-on approach

Has strong organisational and time management skills

Communicates clearly and professionally

Remains calm under pressure

Has good attention to detail

Is confident using Microsoft Word, Excel, and PowerPoint

Is committed to learning and completing their apprenticeship

Why Join Us? Real-world IT experience across Microsoft, Google, and Apple systems

Exposure to client sites and live projects

Structured apprenticeship training and mentoring

A supportive team environment

A strong foundation for a long-term career in ICT

If youre ready to begin your journey in ICT and develop your skills in a meaningful, fast-paced environment, apply now and start building your future in technology.

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Location:
Taunton
Salary:
£16,000
Job Type:
FullTime
Category:
IT

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