Brand

Quest Search and Selection are partnering with a highly respected, heritage-led British beauty and wellness brand entering an exciting new phase of growth and premiumisation.

With a strong presence across luxury retail, hospitality, and lifestyle channels, the business is now strengthening its B2B function to focus on fewer, higher-quality partnerships and more disciplined, profitable growth across key national accounts.

This is a confidential search for a National Account Manager – Premium Retail to support this next stage of expansion.

Role

We are looking for a commercially driven National Account Manager (Premium Retail) to take ownership of a portfolio of key wholesale and retail partners within the UK.

The role will co-manage one of the brand’s most important national retail relationships while also overseeing a wider portfolio of premium accounts across retail, hospitality, and amenity channels.

You will play a central role in delivering commercial performance, strengthening in-store execution, and improving forecasting discipline across the B2B function.

This is a high-impact role within a fast-evolving commercial team, offering clear progression as the function scales.

Responsibilities

Account Management & Growth

• Manage a portfolio of premium retail and wholesale accounts
• Co-lead a key strategic national retail partnership alongside senior stakeholders
• Build strong, long-term relationships with buyers and commercial contacts
• Identify opportunities for growth, ranging from distribution expansion to improved ranging and visibility

Commercial Performance

• Own forecasting inputs, sales tracking, and performance reporting across your accounts
• Ensure accurate sell-in / sell-out visibility and maintain strong trading discipline
• Support preparation of commercial proposals, joint business plans, and trade negotiations
• Monitor margin performance and ensure trading decisions remain commercially sound

Retail Execution

• Coordinate seasonal launches, ranging updates, and product rollouts
• Work closely with internal marketing and brand teams to ensure strong in-store execution
• Support the delivery of new product launches across retail partners
• Ensure premium brand presentation standards are consistently maintained in-store

Cross-Functional Collaboration

• Partner with supply chain, finance, and marketing to ensure seamless account delivery
• Maintain accurate account administration, including pricing, promotions, and trade calendars
• Support operational planning through clear internal communication and reporting
• Person

The ideal candidate will be a commercially astute account manager with experience in premium retail, beauty, wellness or FMCG environments.

You will bring:

• 3–5 years’ experience in National Account Management or Account Executive roles
• Strong understanding of retail trading cycles and wholesale dynamics
• Experience working with forecasting, sales reporting, and commercial planning
• Excellent organisational skills and attention to detail across multiple accounts
• Strong stakeholder management skills, both internally and externally
• A proactive, solutions-focused mindset suited to a fast-paced brand environment
• Comfort using basic digital or AI tools to support efficiency and reporting
• An interest in premium beauty, lifestyle, or wellness brands